The tragic events that took place in Mumbai 2008 displayed just how exposed the hospitality sector is to terrorist attacks. By design, hotels are built to ensure that guests have easy access to amenities and surrounding areas. This openness exposes them as “soft targets” to terrorist groups, but its not just terrorism that threatens hotels, there are other man-made and natural disasters that could impact them if not prepared correctly. Organizations are continually adapting their crisis management processes and procedures to try and enable their hotels to respond faster and manage incidents of any scale. A large part of the challenge is ensuring employees and critical partners are educated and tested on their roles and responsibilities during such crises. Blue Water recognizes the challenges due to our work within the sector with the senior managment team of top tier internaltiona brand, and our team’s global risk management experience.At Blue Water we assist our hospitality clients in preparing their global hotels and crisis management teams to be better prepared for all eventualities.